Frequently Asked Questions
Quick answers to common questions.
How do I fund my wallet?
Log in, open Fund Wallet and choose an available payment method. Your wallet is credited after the payment is confirmed.
How long does delivery take?
Most airtime and data orders are delivered within seconds. If an order stays pending, it is checked automatically and refunded if it fails.
What if my transaction fails?
Failed transactions are refunded to your wallet. If you need help, use the contact page and quote your transaction reference.